Category Archives: Sports

Vistaprint sucks and a Bieberific Brady Update.

I am pleased to report that The Squirrelologist is alive and well.  After a lengthy absence due to an extensive field study I am back to report on my squirrelly findings. 

The” most squirrelly corporate behavior and example of bait and switch tactics Bad Nut Award” goes to Vistaprint.  It seems that the powers that be at Vistaprint have not gotten the notice that you are supposed to honor the prices you clearly advertise. 

Your very own Squirrelologist went to Vistaprint to order some business cards for his other nut collecting ventures.  The site very clearly promotes 500 business cards for $10.  Should you go to the “premium business cards” link and follow it to the pricing you will find the same great price.  Follow the links at that bottom of the page to pricing and yet again, the same prices clearly listed.  Sounds great so far.  Now start to place an order, it gets even better.  The site tells you that shipping on card orders in quantities over 500 is free.  This deal just keeps getting better and better.  But wait, this can’t be so.  Nothing is this good, and this company is no exception. 

Since this deal seemed so good I decided to order three different sets of cards.  What did I discover, the first set costs the advertised price but the second two sets cost three times as much.  It’s not the price that bothers me so much as the fact that no where on the site does it say the listed prices are only applicable to the first item ordered and additional items will have different prices. 

Finding this bait and switch somewhat disturbing I decide to investigate this squirrelly behavior and call customer service.  The first individual I get listens to my complaint and says he can see about creating a different offer to improve the price.  Already a bad sign of worse things yet to come.  The representative comes back with a new offer that brings the cost down significantly, though still not as low as it should be if they honored their advertised prices.  And to make matters worse, suddenly there are shipping costs.  And we are not just talking about average shipping costs, these are grossly inflated shipping costs with a significant profit margin built-in.

Shocked at this outrageous bait and switch I ask to speak to a supervisor to share the fact that California frowns on companies not honoring their advertised prices.  I am connected to the soon to be infamous customer service supervisor Latoya in Montego Bay, Jamaica.  Latoya appears to have a very distinct job, to be as rude and argumentative as possible with customers.  Latoya’s response to my requests to be shown anywhere on the Vistaprint site that the advertised prices are only applicable to one item and that other items will be charged at different prices is to essentially go $#*% myself.  She raises her voice to a near yelling volume, constantly tries to interrupt when the other party is speaking and tries to speak over them to shut down whatever they are trying to say.  It seems that if you are right about something and Vistaprint is wrong, the corporate policy is to yell at you until you give up and go away.

Little did Vistaprint and Latoya know, they were dealing with the Squirrelologist.  A trained expert in researching just this sort of squirrelly behavior.  In addition to sharing this story with all of the faithful Squirrelologist readers, it was also shared with Dennis Rockstroh, consumer advocate and writer of the Action Line column in the San Jose Mercury News.  Dennis and his consumer advocate colleagues share in much of the initial inspiration for The Squirrelogist.  Be a good nut and read Dennis’s column and send him or your local advocate your reports about lousy business practices at Vistaprint and other companies.  They can help.

So to Vistaprint, our Bad Nut of the Day award and two pieces of advice, honor your advertised prices and be honest and clear about any changes or limitations, and show Latoya the door. 

****Special Tom Brady Bieber hairdo update****

After extensive observation the Bieberific object observed on Tom’s head over the last few months appears to be an as yet unidentified species. This species seems to have an unexplainable behavioral impact on adolescent girls and underwear models.  It does however seem to have a negative impact on Tom Terrific’s quarterback skills.  131 completions for 198 attempts and only 1362 yards through 7 weeks.   Even Alex Smith has thrown for more yards, Yikes.  The Pats are 5-1 but it will be hard to maintain that spot behind the Jets with Brady’s Bieber chasing off Moss like talent.  Rumor has it that the Bradber bit Fred Taylor’s foot and is responsible for his missing so much time.

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Filed under Business, Commentary, Good Nut / Bad Nut, Sports

Tom Brady’s not so secret new weapon

With preseason football back on TV and fantasy football drafts in full swing, today’s Squirrelologist sports report takes a look at Tom Brady and what is new in New England.  Last season Brady came back from a devastating knee injury to put up some pretty good numbers.  Not good enough to lead The Patriots back to the big game but good enough to show he is still a top gun slinger.  So what is Tom going to do different this year to enshrine himself in the upper echelon of quarterbacks?  The answer is Bieber.  Tom has gone Bieber, and in a big way.

Separated at birth?  Tom’s secret love child?  An alien conspiracy?  Maybe we will never know but we should be concerned.  Tom, wear the same shirt to the stadium every game day.  Don’t change your underwear.  Do any of a thousand rituals designed to improve your mojo on the field but a Bieber?  I suppose if I had Giselle at home and it turned her on I could be convinced to wear a dead racoon on my head as well but short of that, The Squirrelologist has no choice but to drop Terrific Tom’s fantasy draft ranking a few slots.

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Filed under Commentary, Fashion, Sports

Those Razorbacks are sure squirrelly, and todays bad nut

Today’s bad nut goes to radio station KAKS, general manager Dan Storrs, Arkansas coach Bobby Petrino and that segment of Razorbacks who called for reporter Renee Gork to be fired.

Arkansas FootballThe cause of the firing, Gork wore a Florida Gators hat to work.  Now granted Gork is a sports reporter and wore the Florida hat to a Arkansas press conference, unquestionably a faux pas.  Coach Petrino called her out on it and after answering her question said that was the last question he will answer from her while she is wearing the Florida hat. 

Gork made a mistake, a big mistake but not one that reflects her skills as a reporter or radio host.  And Coach Petrino was well within his right to call her on it.  That’s how it goes in the culture of college football.  Had that been the end of it, all would be fine.

Like all people with too much time on their hands and a lack of concern about real issues that plague our society a segment of Razorback fans  called for Gork’s demise.  Now The Squirrelologist isn’t blaming the majority of rational thinking Arkansas fans (go Razorbacks), just the rabid senseless ones that wanted someone fired for one meaningless mistake that had no reflection on how they did their job.  Did Coach Petrino or any Arkansas officials call for Gork’s termination?  They claim they did not but of course stories are starting to leak out suggesting they did.  At a minimum, if they did not want her fired they could have diffused the situation, made a joke and welcomed Gork to the next press conference with a new Arkansas hat.  They could have saved her job.  So if they didn’t want her gone (and we are not sure they didn’t) they are guilty of standing by and watching her hang.

And to general manager Dan Storrs and the KAKS management a giant bad nut for being such cowards and capitulating to a few crazy people who wanted Gork gone.  How pathetic that they could not stand up to support their own employee and instead took the easy way out.  It makes one wonder if there were actually forces from Arkansas and the football program that put pressure on the radio station to take this action and the station had no choice but to do this to maintain their access to the football program.  Either way its sad and pathetic.  Hopefully Gork either sues them for a boatload of cash or rides the wave of publicity to a bigger better job.  She will have the support of The Squirrelologist.

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Filed under Commentary, Good Nut / Bad Nut, Sports